For anyone wishing to contact us, whether an existing patient or a potential new patient, we always recommend a call, rather than an email. We are happy to speak with patients any time. Likewise, we encourage our patients to call before dropping by for a blood draw, flu shot, etc.
Our office phone is answered promptly, 8am – 4:30pm, Monday through Friday, including the lunch hour. We pride ourselves in not having a “phone tree”.
Rarely, however, our staff may be on another call or assisting with patient care, and your call may go to voicemail. Should that occur, please leave a message and a phone number, and we will call you back as soon as possible.
CONCIERGE FAMILY MEDICINE
William E. Jones, MD
Mason D. Jones, MD
3301 Northland Drive, Suite 211
Austin, Texas 78731